We have made every effort to make our website accessible and easy to use for everyone, no matter what browser you choose to use, and whether or not you have any disabilities.

The site aims to meet the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) AA-level standard. You can read more about these standards at the world wide web consortium website

Maintaining an accessible site is an ongoing process and we are continually working make sure you have a user-friendly experience while using our website.  However, if you have any problems using this website please Contact Us.

Here are some common question & answers that may help you when using this website.

Q – How do I increase the text size?

Each article on our website allows you to increase the size of the size.  Click on the plus symbol until you reach desired text size.

Q – I need support to read this website.  What is available for me to use?

If you need support to read what is on this website, the information can be read to you using a speaking browser. A speaking browser reads aloud the contents of the entire website.  You can download tools such as browse-aloud to help you navigate your way through this website.

Q – What software can I use to open documents?

This website links to documents and files in a number of formats.  The links below enable you to download free software to allow you to open these files.

Adobe Reader 
Adobe Flash Player
Windows Media Player
Free viewer for Microsoft Word
Free viewer for Microsoft Excel
Free viewer for Microsoft Powerpoint

Q – What are PDF files?

The PDF file format is a internet file format (PDF stands for Portable Document Format). It’s used for electronic distribution because it preserves the look and feel of the original document complete with fonts, colours, images, and layout. It also can be used across many different types of computers and browsers.

You can configure your web browser to open PDF files either within the browser window or in a separate Adobe Acrobat window. We have set our default to open all documents in a separate window.

PDF file standards have improved over the years and have become more accessible through technologies like screen readers, navigation through the keyboard and enhanced screen viewing. The Adobe site provides information on how best to use these features. You may come across earlier versions of PDF files which are not so accessible.

When you open a PDF file an Acrobat toolbar will appear, featuring a number of tools to help you view and search the document. Running your mouse over the icons, without clicking, will tell you what each of them does. The Search tool will search the document for a word or phrase.

Adobe Acrobat Reader is by far the most popular PDF viewer but there are several other viewers available for download that will allow you to view and print PDF documents on a variety of platforms and systems.

Alternative text

All images on this site are accompanied by a brief alternative text which describes the image or its function as appropriate. This alternative text (alt-text) is generally visible only when the browser’s automatic image loading feature is turned off.